Shipping policy
Shipping Policy
Where We Ship
mangingo (manringo.com) ships worldwide. Shipping costs and delivery estimates are calculated at checkout based on your location and the items in your order.
Processing Times
- In-stock items ship within [Insert number] business days of order confirmation.
- Custom and made-to-order items (including engraved and personalized pieces) require 1–2 weeks for production before they ship. Please account for this when ordering for a specific date.
Delivery Times
Delivery times vary by destination and are in addition to processing time:
- Australia: 2–5 business days
- International: 7–21 business days
Delivery estimates are provided by our shipping carriers and are not guaranteed. Customs processing for international orders can occasionally cause delays outside our control.
Shipping Costs
Shipping rates are calculated at checkout based on destination, weight, and shipping method selected.
Customs, Duties, and Taxes
For international orders, any customs duties, import taxes, or fees charged by your country are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at manringoco@gmail.com and we'll help track it down with the carrier.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, though we're happy to help if you notice an error shortly after ordering.
Contact Us
Questions about your shipment? Reach us at manringoco@gmail.com.